Planning for the New Year: Top Tips for Hassle-Free Refills

It’s time to start planning for the new year. Nearly half of all adults take steps to manage their prescription benefit before the new year, according to a 2018 survey conducted by AllianceRx Walgreens Pharmacy. To help ensure timely delivery of their prescriptions as we go into the new year, patients may need to review their health plan information, schedule a doctor’s appointment, check on prior authorizations, or refill medications.

Here are six steps we recommend our patients take to make their prescription experience better and easier.

1. Use online tools: Creating an alliancerxwp.com account is one of the first and easiest steps to managing their prescriptions. Once online, our patients can check to determine if they need refills of their medications. They can also opt in to receive email and text reminders, complete an online clinical assessment, and report any side effects. An AllianceRx Walgreens Pharmacy pharmacist is also available to talk at any time. 

2. Watch online videos: If patients are unsure how to create a new account or manage their prescriptions online, a number of quick, helpful videos are available to help them get started. 
 

3. Ask about prior authorizations: We recommend patients ask their pharmacist now if prior authorizations are required or need updating. If so, they should submit new insurance information to their pharmacy and update their financial assistance or copay information. 
 

4. Ask the health plan about medication coverage: Another way patients can plan ahead is by checking with their health plan to determine if their medication coverage will change in the new year. They can also verify their copay costs and contact their health plan with any questions.
 

5. Ask a doctor about appointments: Patients should ask their health care provider about prescription refills. We recommend they schedule an appointment now, if required, for new or existing medication. During their appointment, they can discuss any medication concerns with their doctor. 
 

6. Verify the pharmacy of record: We recommend our patients verify with their doctor who they have listed as their pharmacy of record and to update it to AllianceRx Walgreens Pharmacy, if necessary. This will help ensure timely refills for our patients. 

Taking these simple steps before the start of the new year will help ensure patients continue to receive medications as smoothly as possible. Learn more at alliancerxwp.com/newyear.

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